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Privacy Policy

We respect your concerns about privacy. Our policies are designed to protect your personal information and ensure it is handled safely and responsibly. This policy may evolve as we continue to develop our website and implement new technologies to enhance our services. We encourage you to review this policy periodically to stay informed about our current privacy practices.

We reserve the right to change this policy; any updates will be posted on our website. Information collected may be categorized as either aggregate (demographic) or individual (personal). Personal information includes but is not limited to, your name, mailing address, email address, phone number, or payment information.

Interpretation

Words with the initial letter capitalized have meanings defined in this section. These definitions will apply whether the terms are used in singular or plural.

Definitions

For this Privacy Policy:

  • You: Refers to the individual accessing or using the service, or the company/legal entity on whose behalf the individual is accessing the service.
  • Company: Refers to VIPER Experience
  • Affiliate: Refers to any entity that controls, is controlled by, or is under common control with the Company.
  • Account: Refers to a unique account created for you to access our services.
  • Website: Refers to VIPER Experience, accessible from viperexperience.com.
  • Service: Refers to the website and other related services provided by the Company.
  • Country: Refers to California.
  • Service Provider: Refers to any third-party natural or legal person employed by the Company to facilitate the Service.
  • Personal Data: Refers to any information that identifies or can be used to identify an individual.
  • Cookies: Small files placed on your device by the website, used for storing browsing data.
  • Device: Any device that can access our service, such as a computer, smartphone, or tablet.
  • Usage Data: Refers to information collected automatically, such as IP address, browser type, and time spent on pages.

Types of Information Collected

  • Personal Information: This may include your name, billing/shipping address, credit card information, email address, usage, phone number, and usage data.
  • Demographic Information: This includes gender, age, language, location, income, and education levels.
  • Usage Data: We collect Usage Data automatically when you use the service.

We will only use your personal information for specific purposes and will not disclose or sell your information without your consent, except as outlined in this policy.

How We Use Your Information

Collected information may be used to:

  • Provide and enhance our services
  • Fulfill orders and process payments
  • Communicate with you regarding orders, promotions, and inquiries
  • Improve the navigation and functionality of the website
  • Notify you of new products, services, or updates

Customer Registration

When registering on our website, you may be asked to provide personal information. This information will be used for account management, order processing, and communication about your purchases and interactions with the site.

Opting Out of Cookies

We provide you with options to control the use of cookies on our site. Please note that certain website features may not function properly if cookies are disabled.

First-Party Cookies

These are necessary for the site's basic functionality. If you wish to disable cookies, you can do so through your browser settings. However, this may affect your experience on our website.

Third-Party Cookies

If you would like to opt out of cookies used for personalized advertising by third-party advertisers, you can manage these settings through tools provided by organizations like the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). Links to opt-out options are available on their respective websites.

Browser-Level Cookie Controls

You can manage your cookie settings directly through your browser. Each browser has different options for managing cookies, and links for the most commonly used browsers are provided below:

  • Chrome
  • Firefox
  • Internet Explorer
  • Microsoft Edge
  • Safari

Third-Party Partnerships

We may partner with third-party vendors who collect and use information in compliance with their own privacy policies. When you interact with third-party services through our website, we recommend reviewing their privacy policies. If you wish to opt out of their data collection, you can do so via their provided opt-out mechanisms.

Disclosure of Customer Information

We use customer information internally for purposes such as improving site usability, marketing, and outreach. We do not sell, rent, or trade customer information. However, third-party service providers who perform business functions on our behalf (e.g., shipping companies) may have access to personal information necessary to complete transactions.

In certain cases, we may be required to share customer information in response to legal requests, such as a court order, or to prevent fraud. Information may also be shared to ensure compliance with laws or to protect our rights.

Security of Personal Information

We take the security of your personal information seriously and implement appropriate safeguards to protect it. Only authorized employees with a legitimate business need will have access to your personal information. Third-party service providers may also have access to personal information for security purposes at our discretion.

In the event of a data breach where your personal information is compromised, we will notify you in accordance with applicable laws.

Your Right to Opt Out

You have the right to opt out of receiving marketing communications from us. To do so, please contact us using the email provided on our website. You may also request updates, corrections, or deletion of your personal information.

If you opt-out, we will stop sending you communications, and your account will be disabled to prevent further purchases. Your information will be handled securely whether collected online or offline.

Children's Privacy

Our service is not intended for anyone under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us.

Links to Other Websites

Our service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites.

Changes to This Policy

We may update this policy periodically; any changes will be posted on our website. We recommend checking this page regularly to stay informed about how your information is collected, used, and protected.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at info@viperexperience.com

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